DELETE YOUR ACCOUNT.
How to delete your DRS Coaching account, or just some of your data, and exactly what we erase or keep. DRS Coaching is run by DRS Coaching Ltd.
Delete your account
You can delete your account yourself in the DRS Coaching app. You’ll need to be signed in.
- Open the app and go to Profile.
- Under Danger zone, tap Delete my account. (On the web app at app.drs.coach, the same screen is at Settings → Account deletion.)
- Read what will be deleted and kept, then tap I understand — continue.
- Type DELETE-MY-ACCOUNT exactly to confirm.
- Confirm it’s you: enter your password, or if you signed up with Apple, confirm with Apple.
- Tap Delete my account permanently. You’re signed out and your 30-day deletion window begins.
Can’t sign in? Email support@drs.coach from the email address on your account with the subject “Delete my account”, and we’ll delete it within 30 days.
What we delete, and what we keep
Deleted 30 days after you delete your account: your account, profile, health and fitness data, logs, photos and messages. Until then you can email support@drs.coach to change your mind.
Kept: invoices and payment records, including your name and billing address, for 6 years after the end of the financial year they relate to, because the law requires us to keep accounting records. This applies even if you delete your account; the rest of your data is deleted as normal. Backups are overwritten automatically on a rolling basis.
If you have a coaching arrangement with a coach, cancel it separately with them. Deleting your account doesn’t do that for you. There are no purchases in the app.
The full detail is in the privacy policy.
Delete some of your data without deleting your account
You can remove individual entries in the app and keep your account. Open the entry and use its delete button:
- Food logs: open the day in Nutrition and tap Delete food on the entry.
- Weigh-ins: open your weight log and tap Delete on the entry.
- Workout sets: when editing a workout, tap Delete set.
- Apple Health data: go to the Apple Health settings in the app and tap Disconnect to stop syncing. You can also turn off DRS’s access in the iPhone Health app. Minute-by-minute Health readings are deleted automatically after 7 days.
- A copy first: Profile → Privacy & data → Export my data downloads your data before you delete anything.
Anything else — such as progress photos, check-ins or messages — email support@drs.coach from your account email saying what to delete, and we’ll reply within one month.
What we keep: invoice and payment records are kept for the legal period above, and can’t be deleted on request.